FAQ'S
Please find frequently asked questions in this section where
you most probably get all the information you would like to
know. If your question does not appear below,
please contact us through the Contact Us
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Are you a factory or trading company?We have 2 factories with some items are trading
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When was your factory established?First factory established in 2003 and the we have the second factory in 2019, now 90% of our market is overseas.
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Do you have agents in my country?We don't have any agent for now, but we have the plan to expand our business and we are actively seeking agents worldwide.
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What is your shipping port in ChinaNingbo and Shanghai.lf need shipping service we can also help.
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How about payment.TT,LC,PAYPAL,etc
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What is your MOQ?Most of the items MQQ is 500pcs
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Do you support customized logo and packaging?Yes,we support OEM and customized product color,label and packaging.
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How long is your production lead time?Normally 40-50days against packing design confirmed
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What is your product warranty period?Normally 6 months against BL copy, but we can support spare parts any time for our long-term cooperation
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What certifications do you have?CE/ISO/GS etc.
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Which shipping ways can you offer? (By sea/air/express)sea,air, express
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How is your product quality?ltem quality is influenced by price class in the market,we provide sampleas
For testing,a trail order is satisfied.And better quality demanded is highly
co-operated. -
How about your quality control?Strict test from the first spare parts,on production 100% self-inspection as
Well as final sample inspection.